Secure Message Visit
Narrative: SPRUCE MESSAGE VISIT Date: 2024-01-11 Encounter: Photo review (eye image sent by parent) followed by Spruce text message CC: Bilateral bloodshot and crusty eyes. HPI: Henry presented with both eyes bloodshot and crusting. No runny nose, no fever. School nurse reported ears were clear. Parent sent a photo of the eyes for review. Henry was resistant to using eye drops. Assessment: Dr. Hobbs reviewed the photo and prescribed eye drops consistent with conjunctivitis treatment. Ointment was discussed as an alternative but noted to typically be more difficult to administer. Plan: Prescription for eye drops sent (medication unspecified). Technique for administering drops advised (instill with eyes closed, then blink). Ointment noted as an option but more difficult. Parent encouraged to use bribes if needed. Medications: - UNSPECIFIED Eye drops prescription sent Key clinical quotes: "hi hi! cold? fever? ear pain? eye pain?" "there is. can I give you a tip for the drops?" "ointment is usually harder" Source: Spruce conversation t_226ST10QO3800